Privacy Policy

At GhostRez, we built our platform with privacy as a core principle. We're real people who care about protecting your data. This Privacy Policy explains how we handle your information when you use our professional resume ghostwriting platform.

By using GhostRez, you agree to how we collect and use your information as described here. We may update this policy from time to time - we'll post changes on our website and let you know if they significantly affect your rights. Your continued use of our platform means you accept any updates.

We only collect what we need to provide and improve our services. We don't intentionally collect sensitive personal information like race, religion, or health data.

2.1 Information You Provide to Us

• Personal Information: Name, email address, phone number, and login credentials.
• Professional Information: Resume content, job descriptions, and employment history.
• Payment Information: Billing details for premium plans. (We use secure third-party payment processors and don't store your full credit card details.)

Please don't include sensitive information in your submissions.

2.2 Information Collected Automatically

• Usage Data: Pages viewed, features used, time spent on our platform, and referral URLs.
• Device Information: Browser type, operating system, device type, IP address.
• Cookies & Similar Technologies: Cookies, pixels, and tracking technologies to enhance user experience and understand usage patterns.

2.3 Information from Third Parties

We may receive information from service providers (like payment processors and analytics tools) to help us provide our services.

We use your information to provide our services, comply with laws, improve our platform, and keep you safe. Specifically, we use your data to:

• Service Delivery: Provide and improve professional resume ghostwriting, strategic positioning, and cover letter generation.
• Customer Support: Respond to inquiries and provide technical assistance.
• Payment Processing: Manage premium plan purchases and securely process payments.
• Analytics: Monitor and improve performance, quality, and user experience.
• Marketing (with Consent): Send newsletters, promotions, and updates if you opt-in.
• Legal Compliance: Comply with applicable laws, regulations, and requests from law enforcement.

We don't sell, rent, or share your personal information with third parties for their marketing purposes. We only share information when necessary and with proper safeguards:

• Service Providers: Vendors (like hosting providers, payment processors, analytics services) that are contractually bound to protect your data.
• Legal Compliance: Disclosure of data if required by law or in response to valid requests from government authorities.

We protect your data with industry-standard security measures including encryption, access controls, and regular security assessments. While we work hard to keep your information secure, no method is 100% foolproof. You're responsible for protecting your account credentials, and you acknowledge the inherent risks of data transmission online.

We keep your personal information only as long as we need it to provide our services or as required by law. Account data stays until you delete your account (plus a short backup period). Financial data may be kept longer to comply with legal requirements. We may keep anonymized or aggregated data beyond this period for platform improvement.

Depending on where you live, you may have the right to:

• Access your personal data
• Correct inaccuracies
• Request data deletion
• Export your data
• Withdraw consent for certain processing
• Opt out of marketing communications

If you're in the EEA, UK, or Switzerland, you may also object to certain processing or lodge a complaint with a supervisory authority. California residents have rights under the CCPA, including the right to know, delete, and opt-out of certain data uses.

To exercise these rights, contact us at our support page. We may need to verify your identity before fulfilling your request.

We use cookies and similar technologies to make our site work better, measure performance, and personalize your experience. You can control cookie settings through your browser, though disabling them may limit some features.

We don't currently respond to "Do Not Track" signals, but we may adopt a standard if one is established.

We're based in the United States and may process and store data in the U.S. or other countries with different data protection laws. When transferring data from the EEA or UK, we use appropriate safeguards (like Standard Contractual Clauses) to ensure adequate data protection.

Our services aren't intended for people under 18. If you believe someone under 18 has provided personal data, please contact us immediately. We'll take steps to delete that information as soon as possible.

To the fullest extent permitted by law, GhostRez won't be liable for any damages from unauthorized access, disclosure, or misuse of your data caused by circumstances beyond our reasonable control. See our Terms of Service for more details.

We may update this Privacy Policy from time to time. We'll communicate material changes as described in Section 1. Check this page periodically to stay informed.

Questions about this Privacy Policy or want to exercise your rights?

Contact: Support page

We respond to privacy inquiries promptly and in accordance with applicable law.

GhostRez is a trade name of Lewwwis LLC.